Privacy policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from zynonvelo.com (the “Site”). This Privacy Policy applies only to our Website and the goods, services and information available through our Website. It does not apply to any third-party websites that can be accessed through links from our Website, nor does it apply to any third-party websites that are recommended or referenced by our Website.

Personal information we collect
When you visit the Website, we automatically collect some information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.In addition, when you browse the Website, we collect information about the pages or products you view, the URLs or search terms that led you to the Website, and how you interact with the Website. We refer to this automatically collected information as “Device Information”.

We use the following technologies to collect Device Information:

Cookies are data files that are placed on your device or computer and typically include an anonymous unique identifier. For more information about cookies and how we use them, please see our Cookie Policy.
Log files track actions on the website and collect data such as your IP address, browser type, internet service provider, referring/exit pages and date/time stamp.
Web beacons, tags and pixels are electronic information used to record how you navigate the Site.
In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card number, bank transfer details and PayPal account), e-mail address and telephone number. We refer to this information as “Order Information”.
When we refer to “Personal Information” in this Privacy Policy, we mean Device Information and Order Information.

How do we use your personal information?
We generally use the Order Information we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipment, and providing you with an invoice and/or order confirmation). In addition, we use this order information to:

Communicate with you;
Screen our orders for potential risk or fraud; and to provide you with information or advertisements related to our products or services when it is consistent with the preferences you have shared with us.
We use the device information we collect to help us screen for potential risk and fraud (in particular, your IP address) and generally to improve and optimize our Website (for example, by generating analytics that analyze how our customers navigate and interact with the Website and to evaluate the success of our marketing and advertising campaigns).

We may also disclose personal information: with attorneys, collection agencies, and law enforcement authorities, or under the confidentiality provisions of a corporate transaction (such as a potential merger or sale of a company).

Protecting Personal Information
We employ data security tools to protect your personal information, including encryption and authentication tools. Even with these tools, we cannot guarantee the absolute security of any personal information. By using the Site, you acknowledge and agree that we provide no such warranties and that your use of the Site is at your own risk.

Sharing Your Personal Information
We share some personal information with third parties to help us use your personal information as described above. For example, we use Google Analytics to understand how customers use the website. We also use third party services such as age verification, customer reviews, marketing, payment processing and software support.

We may also share your personal information to comply with the law, respond to subpoenas, or protect our rights.

Data Retention
When you place an order through the Site, we retain your order information unless you ask us to delete it.

Minors
The Site is not intended for use by individuals under the age of 21.

Changes
We may update this Privacy Policy from time to time. New versions will be effective on the date of posting.

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